Terms + Conditions
Cancellation Policy
1. If booked through a third party:
Third party bookings are those made via a booking agency such as Booking.com, also via the booking button on the Stanton website.
If you want to cancel or change your booking you must provide notice of these changes in writing, that is, by email. In order to cover the fees imposed on us by third parties we must retain an amount to cover these costs. For cancellations made more than 28 days prior to arrival, booking funds will be refunded less a 20% cancellation fee. For cancellations made more than 7 days prior to arrival, booking funds will be refunded less a 50% cancellation fee. For cancellations made less than 7 days in advance of arrival, no refund will be provided. Guests are advised to take out comprehensive travel insurance to cater for any unforeseen circumstances.
2. If booked in direct correspondence with the owner by phone or email:
When booking, we require credit card numbers as security of booking. You will be sent a booking confirmation note stating the details of your booking.
Note: cancellation fees as below apply to the total stay accommodation tariff.
Cancellation of phone or direct email bookings (not through third parties):
More than 30 days prior to the booked date - no fee applies.
Within 30 days of the booked arrival date - 25% cancellation charge.
Within 7 days of arrival date (or no shows) the full charge applies and this charge is not transferable to another stay date.
These charges will be made against the credit card provided as a deposit. We are happy to reschedule your booking at a mutually available time if the change is made greater than 7 days before booking. If the change is requested between 30 days and 7 days prior a 25% admin fee will be charged. Please feel free to discuss any of the above points prior to your booking if you require clarification.
Guest Policy
Minimum stay periods apply at certain times of the year. Sorry these periods do not gain multiple night discounts.
Preferred cards are Visa and MasterCard . Premium, Business and International cards attract a 5% surcharge. We don't accept Diners Club or Amex.
Check in is available from 2.30pm. Our check out time is before 10.00am. Late check outs may attract a surcharge.
Our accommodation facility is a smoke-free environment including the verandas. Smoking is permitted within the grounds but away from entries and windows.
Our guests understand and respect the provision of goods at Stanton and the agreement that these be in equal condition on departure as on arrival. It is accepted that use/breakage/removal of any item not clearly identified as complimentary, will incur a replacement cost charged against the guest for all items affected.
It is the responsibility of guests to read over and view the information in the website carefully, and if there are any questions, it is important that these be answered prior to making a booking. We also recommend travel insurance to cover those unpredictable and unwanted events which disrupt the best laid plans.